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F. Hoffmann La-Roche AG's Online Privacy Statement
Thank you for visiting a Roche Website or interacting with us via e-mail.
At Roche, we understand that protecting the privacy of visitors to our Web
sites is very important and that information about your health is particularly
sensitive. That's why we have taken the necessary steps to meet worldwide data
privacy requirements. We treat your "personal data" according to the "Roche
Directive on the Protection of Personal Data", and to the laws of the
EU, Switzerland and other applicable local laws which regulate the storage,
process, access and transfer of personal data.
Roche Web sites that display this privacy policy ("policy") and that ask for
any information from you are committed to collecting, maintaining, and securing
personal information about you in accordance with this policy, as well as
applicable laws, rules and regulations. This policy applies to personal
information (as defined below) collected from Roche online resources and
communications (such as Web sites, e-mail, and other online tools) that display
a link to this policy. This policy does not apply to personal information
collected from offline resources and communications, except in cases where such
personal information is consolidated with personal information collected by
Roche online. This policy also does not apply to third-party online resources
to which Roche's Web sites may link, where Roche does not control the content
or the privacy practices of such resources.
We only collect personally identifiable information about you if you choose to
give it to us. We do not share any of your personally identifiable information
with third parties for their own marketing use unless you explicitly give us
permission to do so. Please review this Privacy Statement to learn more about
how we collect, use, share and protect information online.
Information Collected
There are two general methods that Roche uses to collect personal
information online:
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Information We Get
- Personal information: You can visit our Web sites without
providing any personal information. We may collect your personally identifiable
information (such as name, address, telephone number, e-mail address or other
identifying information) only when you choose to submit it to us. We may also
collect health information about you that you provide by responding to our
questions or surveys.
- Aggregate information: In some cases we also remove personal
identifiers from data you provide to us and maintain it in aggregate form. We
may combine this data with other information to produce anonymous, aggregated
statistical information (e.g. number of visitors, originating domain name of
the Internet Service Provider), helpful to us in improving our products and
services.
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Automatically Collected Information
We automatically receive certain types of information whenever you interact
with us on our sites and in some e-mails we may send each other. Automatic
technologies we use may include, for example, Web server logs/IP addresses,
cookies and Web beacons.
Web Server Logs/IP Addresses. An IP address is a number assigned to your
computer whenever you access the Internet. All computer identification on the
Internet is conducted with IP addresses, which allow computers and servers to
recognize and communicate with each other. Roche collects IP addresses to
conduct system administration and report aggregate information to affiliates,
business partners and/or vendors to conduct site analysis and Web site
performance review.
Cookies. A cookie is a piece of information that is placed automatically
on your computer's hard drive when you access certain Web sites. The cookie
uniquely identifies your browser to the server. Cookies allow us to store
information on the server to help make the Web experience better for you and to
conduct site analysis and Web site performance review. Most Web browsers are
set up to accept cookies, although you can reset your browser to refuse all
cookies or to indicate when a cookie is being sent. Note, however, that some
portions of our sites may not work properly if you refuse cookies.
Web Beacons. On certain Web pages or e-mails, Roche may utilize a common
Internet technology called a "Web beacon" (also known as an "action tag" or
"clear GIF technology.") Web beacons help analyze the effectiveness of Web
sites by measuring, for example, the number of visitors to a site or how many
visitors clicked on key elements of a site.
Web beacons, cookies and other tracking technologies do not automatically
obtain personally identifiable information about you. Only if you voluntarily
submit personally identifiable information, such as by registering or sending
e-mails, can these automatic tracking technologies be used to provide further
information about your use of the Web sites and/or interactive e-mails to
improve their usefulness to you.
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Your Choices
You have several choices regarding your use of our Web sites. You could
decide not to submit any personally identifiable information at all by not
entering it into any forms or data fields on our sites and not using any
available personalized services. If you choose to submit personal data, you
have the right to see and correct your data at any time by accessing the
application. Certain sites may ask for your permission for certain uses of your
information and you can agree to or decline those uses. If you opt-in for
particular services or communications, such as an e-newsletter, you will be
able to unsubscribe at any time by following the instructions included in each
communication. If you decide to unsubscribe from a service or communication, we
will work to remove your information promptly, although we may require
additional information before we can process your request.
As described above, if you wish to prevent cookies from tracking you
anonymously as you navigate our sites, you can reset your browser to refuse all
cookies or to indicate when a cookie is being sent.
Security
Roche uses technology and security precautions, rules and other procedures to
protect your personal data from unauthorized access, improper use, disclosure,
loss or destruction. To ensure the confidentiality of your data, Roche uses
also industry standard firewalls and password protection. It is, however, your
personal responsibility to ensure that the computer you are using is adequately
secured and protected against malicious software, such as trojans, computer
viruses and worm programs. You are aware of the fact that without adequate
security measures (e.g. secure web browser configuration, up-to-date antivirus
software, personal firewall software, no usage of software from dubious
sources) there is a risk that the data and passwords you use to protect access
to your data, could be disclosed to unauthorized third parties.
Use of Data
Roche, including the subsidiaries, divisions and groups worldwide and/or the
companies we hire to perform services on our behalf will use any personally
identifiable information you choose to give us to comply with your requests. We
will retain control of and responsibility for the use of this information. Some
of this data may be stored or processed at computers located in other
jurisdictions, such as the United States, whose data protection laws may differ
from the jurisdiction in which you live. In such cases, we will ensure that
appropriate protections are in place to require the data processor in that
country to maintain protections on the data that are equivalent to those that
apply in the country in which you live.
The information, which is also used for different HR purposes (Performance
Management, Succession decisions or Development actions), will be helpful for
us to better understand your needs and how we can improve our products and
services. It helps us also to personalize certain communications with you about
services and promotions that you might find interesting. For example, we may
analyze the gender or age of visitors to sites about a particular medication or
disease state, and we may use that analysis of aggregate data internally or
share it with others.
Data Sharing and Transfer
Roche shares personally identifiable data about you with various outside
companies or agents working on our behalf to help fulfill business
transactions, such as providing customer services, sending marketing
communications about our products, services and offers, and doing technological
maintenance. We may also share personally identifiable data with our company's
subsidiaries and affiliates. All these companies and agents are required to
comply with the terms of our
privacy policies.
We may also disclose personally identifiable information for these purposes:
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a) in connection with the sale, assignment or other transfer of the
business of the site to which the data relates;
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b) to respond to appropriate requests of legitimate government agencies or where
required by applicable laws, court orders, or government regulations; or
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c) where needed for corporate audits or to investigate or respond to a
complaint or security threat.
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No Third-Party Direct Marketing Use. We will not sell or otherwise
transfer the personally identifiable information you provide to us at our Web
sites to any third parties for their own direct marketing use unless we provide
clear notice to you and obtain your explicit consent for your data to be shared
in this manner.
E-mail a Friend or Colleague. On some Roche sites, you can choose to
send a link or a message to a friend or colleague referring them to a Roche Web
site. E-mail addresses you may provide for a friend will be used to send your
friend information on your behalf and will not be collected or used by Roche or
other third parties for additional purposes.
Links to Other Sites
Our sites contain links to a number of Web sites that may offer useful
information to our visitors. This Privacy Statement does not apply to those
sites, and we recommend communicating to them directly for information on their
privacy policies.
Privacy Statement for Children
Our Web sites are directed at an adult audience. We do not collect any
personally identifiable information from anyone we know to be under the age of
13 without the prior, verifiable consent of his or her legal representative.
Such legal representative has the right, upon request, to view the information
provided by the child and/or to require that it be deleted.
Additional Information on Web Sites
If a Web site has particular provisions relating to privacy that differ from
those stated here, those provisions will be disclosed to you on the page on
which personally identifiable information is collected.
Note to Users of Business or Professional
Web Sites
If you have a business or professional relationship with Roche, we may use
information you submit on our sites, including sites intended specifically for
business and professional users, to fulfill your requests and develop our
business relationship with you and the entities you represent. We may also
share such information with third parties acting on our behalf.
Updates to Privacy Statement
From time to time, Roche may revise this online Privacy Statement. Any such
changes to this Privacy Statement will be promptly communicated on this page.
Continued use of our sites after receiving notice of a change in our Privacy
Statement indicates your consent to the use of newly submitted information in
accordance with the amended Roche Privacy Statement. The effective date of this
Privacy Statement is 1 November 2005.
How to Contact Roche
For questions or if you wish Roche to amend or delete your profile, please
contact us in writing (by post), as follows:
F. Hoffmann-La Roche Ltd
Corporate Communications
Grenzacherstrasse 124
CH-4070 Basel
Switzerland
Unless explicitly stated otherwise, this Privacy Statement applies to F.
Hoffmann-La Roche Ltd or F. Hoffmann-La Roche Ltd Websites.
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